Privacy Policy

Last Updated: 2nd Apr 2026

Welcome to Amped Appliances. We are committed to protecting your personal data in accordance with the Data Protection Act, 2019 of Kenya.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit ampedappliances.co.ke and submit forms to create orders.

By using our website, you agree to this Privacy Policy.


1. Information We Collect

a) Personal Data You Provide

When you place an order or contact us, we may collect:

  • Full name

  • Phone number

  • Email address

  • Delivery location/address

  • Order details

b) Payment Information

We may collect limited payment-related information depending on your method:

  • M-Pesa payments: phone number, transaction code, and payment confirmation

  • Card payments: processed securely via third-party payment processors (we do NOT store your full card details)

c) Automatically Collected Data

We may collect:

  • IP address

  • Device and browser type

  • Website usage data


2. Legal Basis for Processing

Under the Data Protection Act, we process your data based on:

  • Your consent (when submitting forms)

  • Performance of a contract (to fulfill your order)

  • Legal obligations

  • Legitimate business interests


3. How We Use Your Data

We use your information to:

  • Process and deliver orders

  • Communicate order status and updates

  • Provide customer support

  • Improve our website and services

  • Send promotions (only with your consent)

  • Prevent fraud and enhance security


4. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Delivery personnel or logistics providers

  • Payment service providers (e.g., M-Pesa, payment gateways)

  • IT and hosting service providers

  • Government or regulatory authorities when required

All third parties are required to comply with data protection laws.


5. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill your orders

  • Maintain business records

  • Comply with legal obligations


6. Data Security

We implement appropriate security measures to protect your data against unauthorized access, loss, or misuse. However, internet transmission is not completely secure.


7. Your Rights Under Kenyan Law

You have the right to:

  • Be informed about how your data is used

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing of your data

  • Withdraw consent at any time

To exercise these rights, contact us using the details below.


8. Cookies

We use cookies and similar technologies to:

  • Improve website performance

  • Understand user behavior

  • Enhance user experience

You can disable cookies in your browser settings.


9. International Data Transfers

If your data is processed outside Kenya (e.g., via hosting services), we ensure appropriate safeguards are in place in compliance with applicable laws.


10. Third-Party Services

Our website may use third-party services such as:

  • Payment processors

  • Analytics tools (e.g., Google Analytics)

These providers have their own privacy policies.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.


12. Contact Information

If you have any questions or requests regarding your personal data, contact:

Amped Appliances
Email: info@ampedappliances.co.ke
Phone: 0718626008
Address: Nairobi Tea Room, Junction Trade Centre


13. Consent

By using this website and submitting your information, you consent to the collection and use of your data as described in this Privacy Policy.